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FAQ: Why do you not respond to support emails?

If you ever contact us for support, it is your responsibility to provide us with an email address that you regularly monitor.

We always answer all e-mails promptly. But sometimes our answers are blocked.

To get prompt service and avoid misunderstandings, Please be sure our domain is white-listed with your email service provider so we can communicate with you.

In other words, put this addresses in your contact list

[email protected]

[email protected]

For more detailed information on email whitelisting, please consult our whitelisting how to page

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Category: FAQ: Miscellaneous

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